Change a pickup or return time
Bookings & handovers · 1 min read
Plans shift: a flight lands later, a return works better in the morning. Pickup and return times can be changed on any upcoming or running booking, as long as both sides agree.
How it works
- Either side proposes new times from the booking page. Dates stay the same, this is for time changes on the agreed days.
- The other side gets a push and email and can accept or decline. The proposal stays open for 48 hours, then expires by itself.
- On accept, the booking is updated for both of you. On decline, nothing changes.
Once a trip is running, only the return time can still be changed; the pickup already happened.
Turnaround warnings
If a proposed time squeezes the gap to a neighbouring booking below your turnaround buffer, you see a warning before anything is agreed. A change that would actually overlap another booking is blocked outright.
Different dates?
Moving a booking to different dates is not supported as a change; that is effectively a new booking. Discuss it in the chat; the renter can cancel (free up to 48 hours before pickup) and rebook the new dates.